Sales Support Specialist
Reports To
Operations Manager
Location
Chesapeake, VA
About our Company
Daparak, Inc. is a full-service distributor of fluid handling and process equipment for the Municipal and Industrial based markets in Virginia, North Carolina, and South Carolina since 1976. Our technical expertise and decades of experience in the pump industry allows us to implement applications for products requiring design, fabrication, and engineering. Many of our principals are leading manufacturers in the industry which includes Grundfos, NOV(Moyno), and Verder.
Roles and Responsibilities
- Provide customer support by assisting with sales procedures and request for quote
(RFQ) - Enter and track data in sales databases and provide updated reports
- Help with new order entry, track orders, investigate shipping issues
- Keep track of the business opportunities from sales inquiries
- Monitoring competitors within accounts as to performance and pricing issues
- Present a professional and courteous image to our clients and prospects
- Help troubleshoot problems with customer orders, customer accounts and other related
issues - Ability to interpret sales metrics and perform data entry
Minimum Requirements
- BS/BA degree preferred. Combination of education and experience considered
- 2-3 years of inside support-sales service required
- Excellent customer relationship building skills
- Strong verbal and written communication skills
- Working knowledge of MS Office suite of products
- Familiarity with Outlook and CRM systems is preferred
- Self-starter who is able to work in a fast-paced environment
- Strong ability to pay attention to detail
What You Can Expect
The Sales Support Specialists is responsible for assisting the sales engineers in quoting
customers and supplying outstanding customer service. The candidate will be responsible for
developing and maintaining customer relationships with accounts in the assigned territory of
Virginia, North Carolina and South Carolina. The ideal candidate must reside within the
Hampton Roads area of Virginia.
